The Parts Person in this position is dedicated to providing parts to our Service Department and its customers. This position is critical to the efficiency of our shop and this individual needs to be proactive in helping our Service Department get their parts quickly to allow for the truck repair to continue with minimal interruption.
Previous experience with heavy duty truck parts is required.
SHIFT SCHEDULE: Monday to Friday - 7:00am - 4:00pm
A. Dealing with parts requisitions immediately.
- Picking up parts requisitions off the printer immediately
- Looking up / sourcing parts on the requisition as soon as possible
- Evaluating parts requisition for possible additional part requirements
- Quoting or ordering parts as requested
- Creating a Special Order Request tag and supplying it to appropriate service personnel
- Billing out all parts to work order in the proper line and at the correct quantity
- Completing an Parts Check to ensure parts charges are correct so RO can be closed.
B. Delivering parts to technicians in shop
- All parts orders should be delivered to the technicians bay as soon as possible.
- Be proactive in assisting service technicians with part requirements.
- Technicians should not need to come to back counter to check on their parts order or to pick up their parts
C. Special Order Requests (SOR)
- Received SOR sheets need to be placed in the service department “parts arrived” box as soon as possible to assist the Service department with their scheduling.
- Update the service department immediately if freight is missing or lost or delayed as this impacts department scheduling.
- Communication and follow up with shipping receiving is required and critical in supporting the service department.
D. Maintain back counter area and assists other staff as needed.
- Restocking consumables and other applicable parts
- Cleaning back counter area including sweeping, wiping counters/doors and taking out garbage.
- Assist other department staff with tasks including putting away parts, cleaning up cores, and other similar and related duties.