Bosch Truck Group
The 2024 International North America Dealer of the Year:
GLOVER INTERNATIONAL TRUCKS
"Glover International is a testament to everything we hope our dealerships strive to be. Their attention to detail and commitment to driving customer value beyond the purchase of the vehicle is what is going to set International's dealer body apart," said Justina Morosin Batchelor, senior vice president, Sales and Field Operations, International. "Customers throughout the country work closely with their dealer partners to ensure their operations continue to move smoothly. Glover International has really embodied that term 'partner' in 2024, and we couldn't be more proud of how they represent International in their community."
"We are incredibly honored to have been selected as the 2024 International Dealer of the Year," said Shane Bosch, president and CEO, Glover International Trucks. "Our customers require a partner that can be a one-stop shop for all their daily needs, whether it's purchasing, renting or leasing new or used trucks, parts, or reliable and efficient service work. I am proud of the Glover International team for embodying that mission. I look forward to getting back to the dealership and celebrating with our entire team. This award is a direct result of the quality and enthusiasm to customer service every day."
All of Glover's locations were Prestige Certified for 2024 as well as all locations achieving a perfect customer response rate. They exceeded their targets for parts sales, had a customer experience score that was roughly 8% higher than the average for the dealer body as a whole. In addition, Glover's leadership on councils and committees was invaluable in 2024.
https://news.international.com/2025-02-05-International-Motors-Honors-2024-Dealers-of-the-Year
"We are incredibly honored to have been selected as the 2024 International Dealer of the Year," said Shane Bosch, president and CEO, Glover International Trucks. "Our customers require a partner that can be a one-stop shop for all their daily needs, whether it's purchasing, renting or leasing new or used trucks, parts, or reliable and efficient service work. I am proud of the Glover International team for embodying that mission. I look forward to getting back to the dealership and celebrating with our entire team. This award is a direct result of the quality and enthusiasm to customer service every day."
All of Glover's locations were Prestige Certified for 2024 as well as all locations achieving a perfect customer response rate. They exceeded their targets for parts sales, had a customer experience score that was roughly 8% higher than the average for the dealer body as a whole. In addition, Glover's leadership on councils and committees was invaluable in 2024.
https://news.international.com/2025-02-05-International-Motors-Honors-2024-Dealers-of-the-Year
